International Orders

Vapes by Enushi ships to anywhere in the world, as long as you are willing to pay the shipping costs and assume your duties and responsibilities as the importer.

At this time, we not able to process orders on our website that are destined to any country other than Canada and United States. Orders from other countries must be placed manually, by e-mailing us at general@vapesbyenushi.com. Reach out to us to let us know you wish to order something. We will respond to you within 2 days with a questionnaire to begin your international order placement. Also be aware, that international orders can only be paid with the following payment methods:

• Wise Interac Transfer (most recommended for international customers). Fastest to send, lowest cost, and no added fees on our end.
• Western Union Cash Transfer. No added fees on our end.
• BItcoin (BTC). No added fees on our end.
• Bank wire/transfer/TT (Non-refundable wire acceptance fee applies for orders over CAD$100. Free if under this amount. +CAD$35.00 for wires originating from EU/UK. +CAD$17.50 for rest of world.)

Shipping costs are dependent on your order size, order weight, volumetric weight, exact address, shipping carrier, and shipping service that you choose. To get a shipping quote, send us an e-mail to general@vapesbyenushi.com, and we will respond back to you to request more information before we generate a shipping quote for you. 

You are fully responsible for the legalities and regulations of any imports that you make into your country, and Vapes by Enushi cannot be held liable in the event of any seizures, taxes, duties, or brokerage fees at your border.

You, the customer, as the importer of orders that you place from www.vapesbyenushi.com are solely responsible for the legalities and regulations of your region's customs. Vapes by Enushi Corp. cannot be held liable in the event of denial, seizure, or destruction of your order by customs. In the event of such denials or shipment stoppages, we will honor a refund on the product if your customs office allows the product to be sent back to us and we have received it in its original selling condition. However, we cannot refund any shipping costs incurred, as these are services rendered. In most cases, the carrier will charge Vapes by Enushi for the return shipment as well, in which case, the refund that we can send back to you will only be for the original transaction, minus the original shipping cost to you, minus the return shipping costs back to us.

By law, we must declare all parcels with accurate descriptions and values of the contents. However, if you wish to assume full responsibility as the importer, you may provide to us in writing, the exact description(s), value(s), and ideally the H/S Codes as well for the customs forms. Do realize, that if you declare a value other than what the actual contents are worth, the insurance coverage as provided by the carrier will only cover what the declared value is.

As the importer, you are completely responsible for the brokerage of the parcel in to your country, and the corresponding payment of any associated brokerage fees, duties, and taxes owed on the importation of the parcel. Failure to pay these fees will result in additional administration fees as well as return shipping costs to send your order back to us. In the event of a parcel return, any applicable additional fees and costs as a result of the return shipment will be deducted from the cost of your products to be refunded. In the event where the additional fees and shipping costs to return the parcel back to us exceeds the value of your goods, the balance will automatically be charged to your credit card to reset your balance.

European Union

New tax policies for the EU now require the provision of the importer's business IOSS number if the value of the goods is LESS than €150 if shipped via a courier service such as UPS or DHL. Provide your IOSS number in the Order Comments section during the checkout process.

If the value of your parcel is less than €150 AND you do not have an IOSS number that you can provide (you are an end user / private individual), then you must either:

• Choose CanadaPost as your shipping option (cannot ship lithium batteries) OR
• Increase the value of your order to meet a minimum of €150.

Saudi Arabia

Unfortunately, we no longer ship to B2C orders to end users in Saudi Arabia due to strict import regulations/restrictions and extremely high brokerage fees that we are required to collect up front from the consignee/receiver which are to be later remitted to the Saudi Arabian customs office. If you are still interested in shipping to Saudi Arabia, e-mail us, and we will have to run a manual quotation for you.

South Korea

New policy for the Republic of Korea requires the provision of the importer's PCCC (Personal Customs Clearance Code) number, IF the customer is choosing DHL as the shipping method. For now, only DHL requires the PCCC number.

United Kingdom

As of January 1st, 2021, new Brexit regulations now require ALL importations to be accurately declared, with proof, and will be assessed VAT accordingly.

Shipments shipped to the United Kingdom via any courier service (UPS, DHL, etc) now require the importer to provide an EORI / IOSS number for PVA if the sub-total value of the parcel is less than £135.00. Shipment values over £135.00 do not require the provision of an EORI / IOSS number for HMRC.

Shipments sent to the United Kingdom via CanadaPost / Royal Mail have no restrictions on value, but be aware, that lithium batteries cannot be exported outside of Canada using federal postal mail systems.

United States

As of October 12th, 2021, the United States Federal Register published that the mailing of Electronic Nicotine Delivery Systems (ENDS) such as e-cigarettes and all other vaping products, accessories, and consumable related items are to be PROHIBITED without special exceptions. This affects all commercial end user mailings of vaping product in to, out of, and across the United States, and as such, you, as the importer are legally prohibited from making such shipments into the United States. Should you wish to attempt to place such an order, you do so with the assumption of risk of shipment seizure and other legal penalties that may arise, born upon yourself only, and you agree to release and will not lay claim against Vapes by Enushi Corp should any such aforementioned issues occur. Further, should extraneous fees, fines, and penalties result towards Vapes by Enushi Corp. as a result of your failed attempt to import, you agree to indemnify Vapes by Enushi Corp. through a negotiated means.

Payment Currencies and Financial Security

As a Canadian-based company, Vapes by Enushi processes all payment transactions in our base currency of CAD (Canadian Dollars). The amount that gets charged to credit cards of other currencies is dependent on the foreign exchange rates and foreign currency surcharges that your financial institution charges to you, and is beyond the control of Vapes by Enushi. Please refer to your credit card holder's agreement regarding foreign currency transactions.

www.vapesbyenushi.com does its best to comply with PCI standards to protect the financial security of card holders, and as such, in the case of some orders, we may request additional security transaction processes to verify ownership of the credit card used. Failure to comply with these additional verification requests will result in the cancellation of your order. The vaping industry faces some of the highest rates of online credit card fraud, and as such, Vapes by Enushi adheres to some of the strictest guidelines and procedures to ensure all online credit card orders are verified to be authentic. Some causes for such a verification request would include (but are not limited to):

• The credit card owner information does not match the shipping addressee information.
• Shipping address does not match billing address
• Your credit card company does not make use of the international "AVS" (Address Verification System) protocols
• Suspicious strings of transaction attempts